Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: name, email address, and password when you sign up.
• Business information: details you provide during onboarding or demo requests.
• Usage data: how you interact with CopyWave, including features used and posts created.
• Payment information: processed securely through Stripe; we do not store your card details.
• Connected account data: information from social media accounts you connect via bundle.social.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Publish content to your connected social media accounts at your request
• Send service-related communications, including updates and support
• Analyze usage patterns to enhance the platform
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share data only with: (a) service providers who help us operate CopyWave (Stripe, bundle.social, email providers); (b) social media platforms when you request to publish content; and (c) authorities when required by law.

4. AI-Generated Content

When you use CopyWave's AI features, your input (descriptions, URLs, photos) is processed to generate content. We do not store your source inputs beyond what is necessary to provide the service and display your content library.

5. Data Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

You have the right to: (a) access your personal data; (b) correct inaccurate information; (c) request deletion of your data; and (d) export your data. To exercise these rights, contact us at hello@copywave.io.

8. Cookies

We use cookies and similar technologies to operate and analyze our service. You can control cookies through your browser settings. Disabling cookies may affect functionality.

9. Third-Party Links and Services

CopyWave links to and integrates with third-party services. We are not responsible for the privacy practices of these services. Review their policies before providing them with your information.

10. Children's Privacy

CopyWave is not intended for users under 13 years old. We do not knowingly collect information from children. If you believe we have, contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes. Continued use after changes take effect constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy, contact us at hello@copywave.io.